Privacy Policy

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number: Provided via contact forms, project enquiries, or account registration.
• Project & Business Details: Requirements, specifications, and files you submit for web development and design services.
• Billing Information: Business address, GST/tax ID, and transaction details required for invoicing (payment card details are processed directly by secure third-party gateways like Razorpay/Stripe and are never stored on our servers).

We may also collect non-personal information automatically through standard analytics, such as:

• Technical Data: IP address, browser type and version, operating system, and device details.
• Usage Metrics: Pages viewed, time spent on site, referring URLs, and navigation paths.

We use the collected information strictly for legitimate business purposes:

• Service Delivery: To deliver, maintain, and support our web development, design, and digital solutions.
• Communication: To respond to enquiries, provide project updates, and send official billing receipts and tax invoices.
• Customer Accounts: To manage your client portal dashboard, digital asset downloads, and license keys.
• Optimization: To enhance user experience, website speed, security, and prevent fraudulent activity.

Uchit Chakma uses cookies and similar technologies to enhance your browsing experience, analyze site performance, and remember your preferences (such as account sessions and wishlist selections).

You can choose to disable cookies through your browser settings; however, certain interactive features of the client portal and shop may require cookies to function correctly.

We implement rigorous technical, organizational, and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

We may use trusted third-party service providers (such as Google Analytics, Microsoft Clarity, Razorpay payment processing, and enterprise cloud hosting) to facilitate site operations. These third parties only have access to information necessary to perform their specific tasks and are obligated not to disclose or use it for any other purpose.

Depending on your jurisdiction (such as GDPR, CCPA, or applicable Indian Data Protection laws), you hold the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and personal records (the “Right to be Forgotten”).
• Object to or restrict the processing of your data.

To exercise any of these rights, please submit a verified request via our contact portal.

Uchit Chakma reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.